Customer Support - Google Doc Email Templates

  💌  Helpful. Human. Customer Support.  💌

Keep your customer support emails calm, kind, and clear.

These Customer Support Email Templates are designed for digital product creators, course sellers, and download-based shops that care deeply about how people feel after checkout.

Inside, you’ll find 10 customizable templates to help you respond with empathy and confidence in a variety of real-life situations—from access issues and refunds to check-ins, testimonials, and upgrades.

You’ll get:
✔️ Welcome and access emails that feel personal and warm
✔️ Tech support replies that are fast and frustration-free
✔️ Refund reminders that are firm, fair, and kind
✔️ Re-engagement emails that gently guide without pressure

Everything is written to feel genuine, supportive, and easy to use, with space to personalize and room to breathe.

Product Details:

• This template is for Google Docs only.
• This is a digital product. Nothing physical will ship.
• You will receive a PDF with links and instructions.

This template is not connected to, sponsored by, or endorsed by Google or any of its affiliates.